Owosso - Amy came into GST Michigan Works! Shiawassee Service Center in October of 2021 looking for a career change. Amy had 20 years of experience in the childcare industry and was frustrated by the lack of advancement available but had no idea where to start. She was paired with a Career Coach who provided her with personality, interest, and skill assessments to develop a suitable career direction in Customer Service.

Amy was encouraged by her Career Coach to begin networking to find available local opportunities suited for her career direction as part of her successful job search strategy. Being with her previous employer for 15 years, Amy had built strong relationships with her children’s parents whom she cared for, including one parent who suggested applying for the company she worked at. In addition to developing a job-targeted resume and practicing strong interviewing skills, she built up the confidence to apply. Amy states “change is good, sometimes you just have to rip off that band aid.”

In March of 2022, she was offered a full-time position with Precision Electric Motor Sales in Corunna, as a Customer Service Representative making nearly $2/hr. more than what she was making after 20 years in the childcare industry. GST Michigan Works! was able to help provide supportive services for Amy to purchase clothing appropriate for her new work environment. As of November of 2022, Amy is still gainfully employed full-time with Precision Electric Motor Sales and looks forward to building her new career for years to come.