Ashley’s Journey: Turning Barriers Into Breakthroughs

Ashley entered the PATH program in July 2023 with clear goals and aspirations. Working closely with her case manager, she developed an action plan to overcome the challenges that had hindered her educational and employment progress.

On September 11, 2023, Ashley began the Phlebotomy Technician course at Soaring CNA Training Center, successfully completing it and earning her certification on October 5, 2023. After completing her training, she immediately began job searching while pursuing additional educational opportunities. Her determination led her to enroll in the Surgical Technician program at Abcott Institute, which started on November 6, 2023.

Despite the demanding schedule, which required her to commute to Detroit four days a week, Ashley stayed focused. Her hard work paid off on December 3, 2024, when she graduated from the program, passed her state exam, and earned her Surgical Technician license. During her clinical training at Henry Ford Health System, Ashley impressed the team and was offered a position as a Patient Pay Specialist. She began working full-time on December 2, 2024.

Although she is now employed, Ashley continues to apply for positions as a Surgical Technician and Phlebotomy Technician to fully utilize her certifications. Reflecting on her journey, she shared her excitement about achieving her long-term educational goals and her determination to secure a role aligned with her training.

The PATH program provided Ashley with supportive services, including funding for training, mileage reimbursement, work attire, and transitional support. These resources, combined with Ashley’s positive attitude and perseverance, helped her overcome the challenges of being a single parent and achieve her goals. Her case manager, Bianca, remarked, “Ashley’s determination has been the key to unlocking her achievements. She has been an absolute joy to work with throughout this process.”

Ashley’s gratitude was evident in an email she sent to the PATH program team:

“I want to personally thank you and your team for the incredible support you provided me through the PATH program. With your help, I completed two certificate programs—Phlebotomy and an Accelerated Surgical Tech program. Special thanks to my caseworker, Bianca, who was always supportive and encouraging. Michigan Works has been a tremendous help, and I’m so grateful for the opportunity to work with such a dedicated team.”

Ashley’s story exemplifies how determination and the right support system can turn barriers into life-changing achievements. She exits the PATH program educated, employed, and on track to reach even greater heights in her healthcare career.